"The person is not the problem, the problem is the problem."
Hearing and listening problems can cause frustration, isolation and interfere with learning. Visit Listening Centre to partner with an experienced audiologist in identifying and minimising these problems.
Step 1 - What's the problem?
Together we can identify the ways in which hearing and listening impairments are impacting you, your child, or your loved ones. This involves an interview about not just the problem, but also your hopes and intentions in addressing the problem. We also like to discover any special skills you may already have in reducing the influence of the problem. For children, this involves an 'awesomeness' interview.
Step 2 - Do we understand enough?
We then determine if hearing or Central Auditory Processing assessment is needed to further map the boundaries problem - recommendations can be made but the decision is yours. If you have already undergone such an assessment, please bring your results with you.
Step 3 - What are we going to do?
We explore three areas:
The professional recommendations you may have already received elsewhere - a second opinion is often reassuring (especially when it is guaranteed to be independent, as we don't sell hearing aids)
The professional recommendations we can provide with no conflict of interest (see Independence).
The recommendations of other experts where available - by this we mean others who are also travelling this path. We call this 'insider knowledge'. We would be honored to add your skills and knowledge to this growing collection of 'insider knowledge' if you are willing.